Digital Forge Subscriptions
Digital Forge Subscriptions
Advanced software functionality, comprehensive support, and on-demand training to securely produce industrial-strength parts with efficiency and confidence.
Organization-wide coverage for all users and devices
Software
The engine of the Digital Forge is Eiger, our cloud-based slicing system. Supercharge productivity and streamline costs with innovative simulation, inspection, and management tools that are powerful and intuitive.
Support
Keep devices running at peak performance with minimal downtime through additional benefits of reactive support, wear and tear part replacement, accidental damage coverage, and much more.
Training
Composites and Metal certification programs teach the core concepts of additive manufacturing and Markforged technologies through advanced application identification and Design for Additive Manufacturing (DfAM).
Basic, Essential, Advanced, and On-Prem.
Compare Digital Forge Subscription tiers to find the best fit for your organization.
| Basic | Essential | Advanced | On-Prem | |
| Print strong, functional parts. | Manage with increased control and efficiency. | Supercharge productivity and streamline costs. | Where cloud access is prohibited. | |
| Digital Inventory Cloud-based part file storage and organization |
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| Cloud Printer Management Access printers and parts from anywhere |
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| Multi-factor Authentication An additional layer of security |
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| Device Maintenance Tracking Track maintenance on devices and in Eiger |
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Accessible on-device only |
| OTA Updates Frequent software updates |
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| Quarterly Releases Updates for users without cloud connections |
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| Local File Storage and Slicing |
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| Print Via | Internet, USB | Internet, USB | Internet, USB | Private LAN, USB |
| Management and Integration Software Features |
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| Batch Workflows + Presets Automate repetitive tasks and ensure part consistency |
Feature preview: Available for 1 year after printer purchase |
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| User Management (RBAC) Control who has access based on their role in your organization |
Feature preview: Available for 1 year after printer purchase |
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| API Access Integrate Markforged data into your existing systems |
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| Custom Analytics Real-time ROI visibility |
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| Part Approval Workflows Review and approve parts for quality control |
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| Custom TLS Certificates Fortify security with your own encryption |
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| SAML Single-Sign-On (SSO) Seamless authentication with your existing identity provider |
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| Simulation and Inspection Software Features |
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| Validate Evaluate as-printed part strength and stiffness |
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| Optimize Automatically configure print settings to meet performance requirements and minimize print time |
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| Inspect Automated part scanning plus intuitive inspection and reporting |
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| Toolpath Export for Digimat Simulate Markforged parts in Digimat |
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| Support, Training, and Materials |
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| Support Site Comprehensive knowledge base |
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| 12 Month Warranty |
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| Defective Part Replacement* After 12 month warranty period |
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| Wear and Tear Items* Replacement of print heads, nozzles, tubes and much more |
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| Accidental Damage Items* Peace of mind for reliable and consistent printing |
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| Onsite Support** Reactive support from your partner |
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| Partner Access to Markforged Technical Services |
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| Annual Machine Calibration** Ensure your printers are in peak condition. Available for X3, X5, and X7 printers. |
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| Markforged University Comprehensive additive training program for modern manufacturing |
Included for 1 year after printer purchase |
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| 10% Spool Pack Discount Included with 3-Year Subscription Term |
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| * Exceptions apply ** Subject to Partner terms |
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All Subscription tiers include Eiger, allowing you to easily and securely print strong, reliable parts.
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Manage distributed manufacturing operations with increased efficiency, insight, and control with Management and Integration features:
Reduced administrative costs and risk
Make data-driven decisions
Eiger is ISO 27001 certified, demonstrating our steadfast commitment to security and the protection of our customers’ data.
Validate part performance and optimize print settings to ensure parts meet performance requirements while maximizing manufacturing efficiency with Simulation in Eiger:
Replaces costly and time consuming physical testing
Takes the guesswork out of configuring parts
Deliver trusted parts faster via automated part scanning plus intuitive inspection and reporting with Inspection in Eiger:
Rapid and reliable quality control
Compliance for regulated industries, made easy
Use the Eiger platform and print parts in a 100% offline environment with the On-Prem tier.
All new printers come with a 12-month manufacturer’s warranty and access to the Markforged Support site.
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Paid Digital Forge Subscription tiers provide a range of additional and extended benefits designed to keep printers running at peak performance with minimum hassle and downtime.
The value of paid tier support benefits
Fixed and predictable total cost of ownership
Printer downtime is minimized
Direct and reactive support
Routine wear and tear items are included at no additional cost
Defective part and accidental damage coverage
Partner access to Markforged Technical Services
Composites and Metal certification programs teach the core concepts of additive manufacturing and Markforged processes through advanced application identification and Design for Additive Manufacturing (DfAM).
Realize the full potential of your investment in the Digital Forge
Ensure successful adoption
Advanced DfAM techniques based on field knowledge and proven workflows
Lectures, real-world demos and case studies, and guided tutorials
Online and on-demand
Digital Forge Subscriptions are easy to manage, comprehensive, and cost-effective.
Subscribe to the Digital Forge!
Let’s get started.